Frequently Asked Questions
Everything you need to know about bringing your garden to life.
When will my order be shipped?
We ship our bulbs and plants at the ideal planting time for your specific hardiness zone. You can find your estimated shipping window in your order confirmation email.
What is the Breck's Lifetime Guarantee?
We guarantee your satisfaction. If any plant or bulb fails to grow, we will provide a replacement or a merchandise credit regardless of how much time has passed.
How can I track my shipment?
Once your order leaves our nursery, you will receive a shipping confirmation email containing a tracking link to monitor its progress to your doorstep.
Can I change my order after it has been placed?
Because we begin processing orders quickly to ensure timely delivery, changes must be made within 24 hours of placement by contacting our customer service team.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as PayPal for your convenience.
How do I know which plants are right for my area?
Each product page lists the appropriate USDA hardiness zones. You can also use our Zone Finder tool by entering your zip code to see what will thrive in your climate.
